Agenda not available for this meeting.

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  01

  Apologies for absence

  

  To consider any apologies for absence
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  02

  Declarations by Members of Statutory Disclosable Pecuniary Interests, Compulsory Registerable Non-Pecuniary Interests and Voluntary Registerable Non-Pecuniary Interests in Matters on this Agenda

  
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  03

  Announcements

  

  Broadcast of the meeting

   

  The Chair to announce the following: ‘In addition to the rights by law that the public and press have to record this meeting, I would like to remind everyone that this meeting is being broadcast live by the Council to the Internet and can be viewed on our website for twelve months after the meeting. After that time, webcasts are archived and can be made available upon request.

   

  If you have asked to address the meeting, you are deemed to be consenting to having your contributions recorded and broadcast, including video when switched on, and to the use of those sound recordings and images for webcasting and/or training purposes.’

   

  Any other announcements
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  04

  Notification of any items of business that the chair decides to take as urgent

  
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  05

  Minutes

  

  To consider the minutes of the meeting held on 22^nd February 2024.

  Minutes of Previous Meeting
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  06

  Deputations

  

  Requests to speak at the Committee on a matter within its terms of reference must be made in writing to the clerk named on the front of this agenda by 5pm two working days before the meeting.

   

  16th July deputations
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  07

  Terms of Reference

  

  To note the terms of reference of the scrutiny committee as set out below

   

  ‘To scrutinise the Council’s policies and the provision, planning, financing, management and performance of services relating to housing provided by the Supporting Communities Directorate and other service providers’

   
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  08

  Appointment of Co-opted Members 2024/25

  

  To consider the appointment of co-opted members for the 24/25 municipal year as set out in the report.

   

  Housing Scrutiny Co-optees
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  09

  Review of Rough Sleeping Services

  

  Report of the Executive Director Adults and Health

   

  The report presents the context, method, findings, and recommendations of a review of Camden’s rough sleeping services, which has been led by Jess McGregor, Executive Director Adults and Health. This review was initiated following the meeting of the Housing Scrutiny Committee on 18th December 2023, at which the Committee received a report of the investigation into an incident on Huntley Street on 10th November 2023.

   

  The purpose of the review of rough sleeping services in Camden has been to answer the following questions:

   

  1. Does Camden have the appropriate policies, procedures and resources in place to respond well and in an empathetic way to people rough sleeping?

  2. Do services meet the needs of a diverse group of people?

  3. Are we making the most of strong community willingness to help and support people rough sleeping?

   

  The review process has involved analysis of data and evidence relating to rough sleeping in Camden and rough sleeping services, interviews with Camden staff and practitioners from commissioned services and the voluntary sector in Camden, and consultation with neighbouring boroughs.

   

  The review has found that rough sleeping services in Camden operate in a challenging context, characterised by exceptionally high levels of rough sleeping by national standards, short-term funding, and a very diverse and complex range of needs and vulnerabilities among people who sleep rough in Camden. Despite this, the review has found that rough sleeping services work well in Camden. There are areas where Camden may make improvements and explore different models of rough sleeping service, and so the review makes recommendations that may inform the ongoing work to make improvements to how rough sleeping services operate. There will be further opportunities as Camden develops a new Homelessness and Rough Sleeping strategy.

  Rough Sleeping Review

  Appendix 1 Individual Stories
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  10

  Housing Ombudsman Annual Complaint Handling and Service Improvement Report and Complaint Handling Code Self-assessment - London Borough of Camden 2023-2024

  

  Report of the Borough Solicitor

   

  The Housing Ombudsman requires all Landlords to produce a report annually. The report must contain the following key elements:

   

  ·       Annual self-assessment

  ·       Analysis of Housing complaints performance

  ·       Any findings of non-compliance

  ·       Service Improvements made

  ·       Housing Ombudsman Annual Report on the Landlord

  ·       Any other relevant reports.

   

  It is a requirement to present this report to the relevant governing bodies and to publish the governing bodies’ response alongside the report and self-assessment.

   

  In Camden the governing bodies have been agreed as the RCP Scrutiny Committee and Housing Scrutiny Committee. This is the first report following the new requirements and has been developed in an accessible and easy to understand format. Members are an important source of insight and intelligence on concerns raised by residents and communities

  10. HO CHC SA LB Camden 23~24

  10a. HOS Annual Complaint Handling Report LBC 23~24

  10b. LBCamden HOS Self Assessment CHC May 2024

  10c. HO~Landlord Report - Camden Council
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  11

  Insight, Learning and Impact Report - Quarter 4/End of Year 2023-24

  

  Report of the Executive Directors of Adults and Health, Children and Learning, Supporting Communities and Corporate Services

   

  This report focusses on the year 2023-24 using a broad range of measures from each directorate and division across the organisation. In this report, Camden Directors have been asked to provide a narrative covering key areas of challenge, opportunity, and learning.

   

  This report is divided into two main sections:

   

  ·       An overview of key themes: a summary which highlights key responses from directorates and highlights particular cross-cutting themes  

  ·       A more detailed account of individual service responses across each of our three Directorates. 

   

  Appendix A contains the data dashboard with key measures and data for 2023-24 from services across the Council. 

  ILI Report Q4_End of Year 2023-24 SCRUTINY FINAL

  Appendix A Corporate Performance Data Dashboard Q4 2023-24
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  12

  Response to the Homelessness Scrutiny Panel report

  

  Report of the Director of Housing

   

  This report sets out the Council’s response to the recommendations made by the Homelessness Scrutiny Panel on 22^nd February 2024 following a deep dive into homelessness services across Camden. This report provides an initial response, and any relevant commentary.

  Response to the Homelessness Scrutiny Panel Recommendations July 2024
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  13

  Update from Cabinet Member for Better Homes

  

  To consider the report from the Cabinet Member Better Homes

  Better Homes Cabinet Member update 04.07.24
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  14

  Work Programme and Forward Plan

  

  Report of the Director of Property Management

   

  This report suggests a possible work programme for the scrutiny committee

  Housing Scrutiny Workplan

  Housing Scrutiny Workplan - APPENDIX A

  Housing Scrutiny Workplan - APPENDIX B
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  15

  Any other business that the chair considers urgent

  

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• 

  Minutes of Previous Meeting

• 

  16th July deputations

• 

  Housing Scrutiny Co-optees

• 

  Rough Sleeping Review

• 

  Appendix 1 Individual Stories

• 

  10. HO CHC SA LB Camden 23~24

• 

  10a. HOS Annual Complaint Handling Report LBC 23~24

• 

  10b. LBCamden HOS Self Assessment CHC May 2024

• 

  10c. HO~Landlord Report - Camden Council

• 

  ILI Report Q4_End of Year 2023-24 SCRUTINY FINAL

• 

  Appendix A Corporate Performance Data Dashboard Q4 2023-24

• 

  Response to the Homelessness Scrutiny Panel Recommendations July 2024

• 

  Better Homes Cabinet Member update 04.07.24

• 

  Housing Scrutiny Workplan

• 

  Housing Scrutiny Workplan - APPENDIX A

• 

  Housing Scrutiny Workplan - APPENDIX B

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  Gianni Franchi

Gianni Franchi

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